Nodal Appellate

Appellate Authority

Not satisfied with the resolution provided by the Call Center?

Please feel free to write your grievance to the Appellate Authority during working hours 9.30 am to 5:30 pm, Monday to Friday excluding National & Regional Holidays. The Appellate Authority shall respond to you within 3 days of receiving your complaint and complaint will be resolved within 39 days from the date of filing written appeals with the Appellate Authority.

Please note that as per Complaint Redressal Regulation directive from TRAI, Nodal desk shall be discontinued w.e.f.
1st May' 12.

However, you can reach us with your concerns by calling our Customer care number or by mailing the details to customercare.delhi@tatatel.co.in Tata Photon customers can call us at 1800-266-121 (toll free). Your complaint will be registered and a docket number will be issued to you.

In an unlikely event of your complaint remaining un-addressed or if you are not satisfied with the resolution provided, you may register the complaint in writing with our Appellate Authority with docket number via email, letter or fax.

Name, address and contact details of office of the Appellate Authority


Tata Teleservices Limited & Tata Teleservices (Maharashtra) Limited

Appellate Authority Office Contact Details

Area/Circle Contact Address Appellate Authority Details
Delhi Tata Teleservices Limited,
2A, Old Ishwar Nagar,
Main Mathura Road,
New Delhi -110065,
Near Modi Mill Flyover
Mr. Sanjay Tiku
Fax :  011-66552020
Email : Appellateauthority.Delhi@tatatel.co.in
End of Table

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