Alexa is quite a difficult AI to deal with! You know, just like a human being, Alexa can act dumb and deaf sometimes. Alexa, even though being Artificially Intelligent, can act foolish sometimes, just like some human beings do sometimes. Relatable? isn’t it? Alexa makes our lives very easier but can become a new headache as well when not working properly as it should. Playing wrong songs, responding when haven’t asked anything, or not responding when asked something so for you we have come up with solutions to solve your issue with your Alexa not working!
6 Ways to Fix Alexa Not Working Issue
Alexa is no less than dealing with a 5-year-old, when not working properly! That’s okay, we have come up with solutions for all kinds of Alexa issues! So if you are also facing the issue of your Alexa not working, below we have mentioned some solutions for you, to train your Alexa to behave properly
If Alexa is not listening to you, there could be a chance of something being a barrier between your voice and Alexa’s ears! It would be the right move, to reposition Alexa, somewhere you feel your voice will be heard by her.
Moving Alexa near to the WiFi set-up is also a wise move, as the barrier between you and Alexa could be internet issues as well. Remove and keep Alexa somewhere and test if Alexa listens to you then. This is quite a simple move to follow to solve your issue of Alexa not working.
2. Check Directions
If Alexa isn’t listening to you, there could be a directional issue as well. Try calling out Alexa, and see where the brightest area of the blue light directs, that is the direction from which you called her name out! Was it fun trivia for you? You’re welcome.
If Alexa is reflecting the wrong direction on the blue light, there could be some issues with the microphone of Alexa, try keeping it clean more often.
3. Reduce Noise
If you are calling out Alexa in the middle of your kids fighting, your TV volume on blast, or some other household chores being carried out causing noise, you cannot expect her to listen to you. Not Alexa, not even a human being!
Alexa should be able to recognize your voice, if there’s too much noise around, Alexa will even consider your voice as a noise amongst the other noise. Try reducing noise, for Alexa to be able to listen to you.
4. Identify Yourself
If Alexa doesn’t listen to you, this could be an issue of voice identification. After all, Alexa is an AI that is trained to recognize its owner. Alexa is diverse, hence identifies with all kinds of dialects, tones, and accents. Not every human being speaks the same language in the same way, same tone, and same accent.
In that case, you need to identify Alexa your way of speaking so that it identifies whenever you call her out. You can identify your voice by following these simple steps.
- Visit Settings on Alexa App on your device.
- Go to Account Settings and click recognized voices.
- Follow the on-screen instructions to successfully identify yourself to Alexa.
- This should solve your issue of Alexa not working.
You can add more than one voice to Alexa, suppose your entire family can identify their voices to Alexa, she will remember it all! You can connect your entire family’s account to Alexa, and Alexa will respond to different people according to their own preferences.
If nothing seems to work for your Alexa, it might some goof-up within the functioning of the device, hence forcing you to either reboot or reset the AI for once, to make it work again properly. You can simply plug out Alexa if it has a wire plugged and plugin again to restart.
If you use a wireless Echo device or Echo Dot, then you will see a reset button with a pin-hole at the bottom of the device, you will have to poke something in there and hold it to restart. If you are using newer Echo devices, hold the microphone button and the volume down button together for 20 seconds and that’s it!
You can also visit the Alexa app and deregister your account with it and that can also solve your problem. It will start as new and will probably also solve your issue of Alexa not working.
6. Wake Word
If Alexa is not listening to you. It is possible that the wake word i.e the word you call out before putting your command has been changed. The default wake word for Alexa is “Alexa“.
If the wake word has been changed it won’t respond to that word anymore. You can change the wake word back by visiting the Alexa app. And this should possibly solve your Alexa not working issue.
We hope that by following the methods mentioned in this article, your Alexa will start working again, hence, you can start commanding Alexa to play your favorite music, tell you about the weather outside, remind you about your meetings and so much more. If you have any queries regarding this article, comment below and let us know.