Internet Wifi

Choose from the below given support topics to find quick answers to your queries

Wi-Fi Locator
Find a hotspot near you

Overview

Tata Docomo Wi-Fi network offers connectivity at 500+ Wi-Fi hotspots in India across major hotels, airports, educational institutes and cafes. We not only offer access to a super fast Internet Connection but also a suite of Value Added Services like Global Roaming, Entertainment, Educational and Business services and much more. Our Wi-Fi partners include major brands like Starbucks, , Domino’s, KFC, Airport authority of india, GMR, GVK, Taj Hotels, Le meridian , Jaguar- land rover, to name a few.

What we offer

For Customers

  • Wireless Access Flexibility to customers to access internet anytime, anywhere.
  • Super fast high speed wireless internet connectivity in all prominent areas.
  • Convenience and ease of usage to consumers.
  • Global Roaming facility offering in-roaming access to foreigners visiting India as well as Indian customers traveling abroad.
  • Customer support for both partner location as well as end users.
  • Complete billing and access usage tracking by customized billing system.

For Partners

  • Tata Docomo Wi-Fi Service offers enhanced revenue opportunities for the partner.
  • Enhanced brand value by associating with Tata Docomo Wi-Fi Service.
  • Increased spends from existing customers. Potential to increase the customer base by frequent visits from consumers looking for Value Added Services.
  • Preferred location for foreigners looking at a site with internet roaming facility.
  • Marketing support in form of signage / glow sign, tent cards, tariff cards etc.
  • High Quality Network Infrastructure: End to end network integration to enable Wi-Fi Access
  • Customer support for both partner location as well as end users.
  • Complete billing and access usage tracking by customized billing system.

Getting Started

To connect to the internet at a Tata Docomo Wi-Fi hotspot, all you need; A Wi-Fi enabled device with a supported browser.

How to Use Wi-Fi at a hotspot

  • Enable Wi-Fi and select SSID .
  • Open the internet browser & the Tata Docomo Wi-Fi service page will open. If it does not, then type any URL (e.g.www.google.com) to get redirected to Tata Docomo welcome page.
  • Enter your credentials to get OTP, submit OTP to log in to Wi-Fi session.
  • Do not close this session page .Open another tab in browser to surf the internet.
  • In case of scratch card, enter the Serial number, PIN printed on scratch card.
  • Use the log out button to terminate the session

Premium Wi-Fi Service

The Premium Wi-Fi Service allows you to enjoy super high speeds anywhere, anytime. Just recharge with any of the following premium packs, and get set go!

MRP Wi-Fi Usage Usage Validity Bandwidth
20 200 MB 1 day 5 Mbps
50 500 MB 3 days 5 Mbps
100 1 GB 15 days 5 Mbps
200 2.5 GB 30 days 5 Mbps
500 7 GB 90 days 5 Mbps
10000 150 GB 360 days 5 Mbps

How to buy plans online

  • Click on “Buy plan” option available on Tata Docomo Wi-Fi Landing page.
  • Select the suitable plan available from the plan list.
  • Next, Submit user credentials to get OTP, submit OTP to complete registration for online buy plans.
  • Complete payment through online payment gateway i.e. Bill desk OR mRupee.
  • Once payment completes, Auto login (10sec) to Wi-Fi session will take place.
  • Do not close this session page .User can surf the internet in another tab.
  • User can use his remaining quota under “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP combination in future.

How to use scratch cards at Wi-Fi hotspot

  • Buy suitable scratch card from Wi-Fi desk available at Wi-Fi hotspots.
  • Click on “Premium Wi-Fi” tab on Tata Docomo Wi-Fi Landing page .
  • Submit scratch card PIN and user credentials to get OTP, submit OTP to login to Wi-Fi session
  • Do not close this session page . PLease open a new tab to sart browsing
  • To relogin and consume your remaining usage select “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP

How to reach the Wi-Fi service page

Type URL https://hs.tatadocomo.com/ttsl in URL address bar to get lost Tata Docomo service page

Contact Us

Mail us at : wificare@tatadocomo.com

Customer care toll free number : 1800-266-121

FAQs

Click here to know about the FAQ's.

Trouble Shooting
Getting stuck connecting?