For Customers

• Wireless Access Flexibility to customers to access internet anytime, anywhere.
• Super fast high speed wireless internet connectivity in all prominent areas.
• Convenience and ease of usage to consumers.
• Global Roaming facility offering in-roaming access to foreigners visiting India as well as Indian customers traveling abroad.
• Customer support for both partner location as well as end users.
• Complete billing and access usage tracking by customized billing system.

For Partners

• Tata Docomo Wi-Fi Service offers enhanced revenue opportunities for the partner.
• Enhanced brand value by associating with Tata Docomo Wi-Fi Service.
• Increased spends from existing customers. Potential to increase the customer base by frequent visits from consumers looking for Value Added Services.
• Preferred location for foreigners looking at a site with internet roaming facility.
• Marketing support in form of signage / glow sign, tent cards, tariff cards etc.
• High Quality Network Infrastructure: End to end network integration to enable Wi-Fi Access
• Customer support for both partner location as well as end users.
• Complete billing and access usage tracking by customized billing system.

To connect to the internet at a Tata Docomo Wi-Fi hotspot, all you need; A Wi-Fi enabled device with a supported browser.

How to Use Wi-Fi at a hotspot

• Enable Wi-Fi and select SSID .
• Open the internet browser & the Tata Docomo Wi-Fi service page will open. If it does not, then type any URL (e.g.www.google.com) to get redirected to Tata Docomo welcome page.
• Enter your credentials to get OTP, submit OTP to log in to Wi-Fi session.
• Do not close this session page .Open another tab in browser to surf the internet.
• In case of scratch card, enter the Serial number, PIN printed on scratch card.
• Use the log out button to terminate the session

How to buy plans online

• Click on “Buy plan” option available on Tata Docomo Wi-Fi Landing page.
• Select the suitable plan available from the plan list.
• Next, Submit user credentials to get OTP, submit OTP to complete registration for online buy plans.
• Complete payment through online payment gateway i.e. Bill desk OR mRupee.
• Once payment completes, Auto login (10sec) to Wi-Fi session will take place.
• Do not close this session page .User can surf the internet in another tab.
• User can use his remaining quota under “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP combination in future.

How to use scratch cards at Wi-Fi hotspot

• Buy suitable scratch card from Wi-Fi desk available at Wi-Fi hotspots.
• Click on “Premium Wi-Fi” tab on Tata Docomo Wi-Fi Landing page .
• Submit scratch card PIN and user credentials to get OTP, submit OTP to login to Wi-Fi session
• Do not close this session page . PLease open a new tab to sart browsing
• To relogin and consume your remaining usage select “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP

How to reach the Wi-Fi service page

Type URL https://hs.tatadocomo.com/ttsl in URL address bar to get lost Tata Docomo service page

Mail us at : wificare@tatadocomo.com

Customer care toll free number : 1800-266-121

Click here to know about the FAQ's.