Internet Wifi
Choose from the below given support topics to find quick answers to your queries
Overview
Tata Docomo Wi-Fi network offers connectivity at 500+ Wi-Fi hotspots in India across major hotels, airports, educational institutes and cafes. We not only offer access to a super fast Internet Connection but also a suite of Value Added Services like Global Roaming, Entertainment, Educational and Business services and much more. Our Wi-Fi partners include major brands like Starbucks, , Domino’s, KFC, Airport authority of india, GMR, GVK, Taj Hotels, Le meridian , Jaguar- land rover, to name a few.
What we offer
For Customers
- Wireless Access Flexibility to customers to access internet anytime, anywhere.
- Super fast high speed wireless internet connectivity in all prominent areas.
- Convenience and ease of usage to consumers.
- Global Roaming facility offering in-roaming access to foreigners visiting India as well as Indian customers traveling abroad.
- Customer support for both partner location as well as end users.
- Complete billing and access usage tracking by customized billing system.
For Partners
- Tata Docomo Wi-Fi Service offers enhanced revenue opportunities for the partner.
- Enhanced brand value by associating with Tata Docomo Wi-Fi Service.
- Increased spends from existing customers. Potential to increase the customer base by frequent visits from consumers looking for Value Added Services.
- Preferred location for foreigners looking at a site with internet roaming facility.
- Marketing support in form of signage / glow sign, tent cards, tariff cards etc.
- High Quality Network Infrastructure: End to end network integration to enable Wi-Fi Access
- Customer support for both partner location as well as end users.
- Complete billing and access usage tracking by customized billing system.
Getting Started
To connect to the internet at a Tata Docomo Wi-Fi hotspot, all you need; A Wi-Fi enabled device with a supported browser.
How to Use Wi-Fi at a hotspot
- Enable Wi-Fi and select SSID
. - Open the internet browser & the Tata Docomo Wi-Fi service page will open. If it does not, then type any URL (e.g.www.google.com) to get redirected to Tata Docomo welcome page.
- Enter your credentials to get OTP, submit OTP to log in to Wi-Fi session.
- Do not close this session page .Open another tab in browser to surf the internet.
- In case of scratch card, enter the Serial number, PIN printed on scratch card.
- Use the log out button to terminate the session
Premium Wi-Fi Service
The Premium Wi-Fi Service allows you to enjoy super high speeds anywhere, anytime. Just recharge with any of the following premium packs, and get set go!
MRP | Wi-Fi Usage | Usage Validity | Bandwidth |
20 | 200 MB | 1 day | 5 Mbps |
50 | 500 MB | 3 days | 5 Mbps |
100 | 1 GB | 15 days | 5 Mbps |
200 | 2.5 GB | 30 days | 5 Mbps |
500 | 7 GB | 90 days | 5 Mbps |
10000 | 150 GB | 360 days | 5 Mbps |
How to buy plans online
- Click on “Buy plan” option available on Tata Docomo Wi-Fi Landing page.
- Select the suitable plan available from the plan list.
- Next, Submit user credentials to get OTP, submit OTP to complete registration for online buy plans.
- Complete payment through online payment gateway i.e. Bill desk OR mRupee.
- Once payment completes, Auto login (10sec) to Wi-Fi session will take place.
- Do not close this session page .User can surf the internet in another tab.
- User can use his remaining quota under “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP combination in future.
How to use scratch cards at Wi-Fi hotspot
- Buy suitable scratch card from Wi-Fi desk available at Wi-Fi hotspots.
- Click on “Premium Wi-Fi” tab on Tata Docomo Wi-Fi Landing page .
- Submit scratch card PIN and user credentials to get OTP, submit OTP to login to Wi-Fi session
- Do not close this session page . PLease open a new tab to sart browsing
- To relogin and consume your remaining usage select “Already Have OTP” tab under “Premium Wi-Fi” with mobile number & OTP
How to reach the Wi-Fi service page
Type URL https://hs.tatadocomo.com/ttsl in URL address bar to get lost Tata Docomo service page
Contact Us
Mail us at : wificare@tatadocomo.com
Customer care toll free number : 1800-266-121
FAQs
Click here to know about the FAQ's.