Terms and Conditions for Redemption of Rewards.

 

1. This Rewards Catalogue is valid till 31 December 2011.

2. Images and colours shown in the Tata Photon League Rewards Catalogue are only indicative.

3. Redemption will open after 5th March, 2010. The League Points earned in a financial year are valid for a period of 3 years from the end of the financial year of awarding, subject to having a valid Membership. E.g. League Points earned by a member in the FY April 2011- March 2012 will be valid till 31st March 2015. However, on expiry of the membership and/ or expiry of the League Points, the member shall be given 3 months from the date of expiry during which he or she can redeem these League Points. (Note: Financial year refers to 1st April of that year to 31st March of the following year).

4. It will take a minimum of 6-8 weeks to process the rewards. Tata Photon League will endeavour to keep the member informed of any delay, if arising.


5. Please ensure that you have updated your correct Mobile No. and Address in the My Account section of the website www.tataphotonleague.com as any communication or delivery of your rewards will be done on this information.


6. An SMS will be sent to you upon dispatch of your rewards. Members should contact Helpdesk if they do not receive their rewards within 7 days of receiving the SMS.

7. All taxes as applicable and incidental expenditures in connection with the Tata Photon League Rewards Catalogue will be borne by the member.

8. Tata Photon League will not have any liability towards any taxes or other expenditures or the like which may apply to the Tata Photon League Rewards Catalogue hereunder.


9. All Tata Photon League Rewards are subject to availability and supply restrictions. Tata Photon League may without notice, withdraw or substitute any reward for another reward of similar brand (whether or not of comparable value and nature). In the case of the exact model of merchandise mentioned in the Tata Photon League Rewards Catalogue not being available at the time of redemption, Tata Photon League will offer an alternate model/brand of the merchandise to the member.

10. Red Box Rewards/Couriers will respond to queries for upto 30 days from the day of dispatch of rewards. POD provided by the courier will be used as a proof of dispatch.


11. Terms and Conditions of the respective Courier Services will be applicable incase of any disputes arising during the process of delivery of rewards.


12. Tata Photon League, at its sole discretion, may replace or add any Service Partner at any point of time.

13. Member will not be entitled to any refund, or credit or exchange for the points redeemed.

14. Tata Photon League Rewards cannot be exchanged for cash, points or any other form of goods or services except for rewards displayed in the Tata Photon League Rewards Catalogue.


15. The Tata Photon League Reward Redemption Form is only valid for Tata Photon League Rewards.

16. Always ensure that you check your reward once you have received it and notify us (of any damage/shortage) at the helpdesk within 48 hours. In case of vouchers, ensure that the envelope has not been tampered with. Also, the voucher will have a Red Box branded tape on the envelope. Members should not accept any voucher envelope which does not have the Red Box tape. Tata Photon League shall not entertain any complaints post acknowledgement/ delivery/ acceptance of the Tata Photon League Rewards by the members.

17. General Gift Voucher Terms and Conditions:

i. Gift vouchers cannot be exchanged for cash or for vouchers of smaller denomination.
ii. Vouchers cannot be refunded or renewed.
iii. Voucher is valid for one time purchase only. No cash will be refunded if
merchandise purchased is less than the amount specified on the voucher.
iv. Requests for duplicate vouchers and extensions will not be accepted.

v. Holder of the voucher is deemed to be the beneficiary.
vi. Terms & conditions of the respective brands will be applicable as specified on their website.
vii. Gift vouchers cannot be clubbed with any other voucher (offers).
viii. No photocopy/reproduction of the voucher will be accepted.