Self Help

You can get details of your bill, activate and deactivate Value Added Services and even subscribe to our Add-on Packs, all by simply sending an SMS to 121.

To get your outstanding bill details, SMS BILL to 121.

Request for a Duplicate Bill. SMS DUPBILL MON where MON is the first three letters pf the month. E.g. DUPBILL JUN for the month of June.

To get your bills by email, SMS ebill <your email id>. E.g. ebill atul.gupta@hotmail.com.

Get all the Tata Indicom Value Added Services by sending an SMS to 121 for:

SERVICE	SMS Short Code
Call Waiting	Act CW
Caller Line Identification	Act CLI
Call Forward Immediate	Act CFI
Call Forward When Busy	Act CFB
Call Forward When No Reply	Act CFN

Add-on Packs for Mobile customer

	SMS Lite Pack	Act SMSL
	SMS Jumbo Pack	Act SMSJ
	STD Pack	Act STDPACK
	Night Speak Pack	Act NS
	Weekend Speak Pack	Act WS

Add-on Packs for Walky customer

	SMS Pack	Act SMSPACK
	STD Pack Lite	Act STDL
	STD Pack Jumbo	Act STDJ
	Night Speak	Act NS
	Weekend Speak Pack	Act WS
	Intra-circle at Local	Act INTRA

For any other assistance, you can SMS Help to get the complete list of all Self Help Keywords.

You can use our customer-friendly Interactive Voice Response (IVR) service as another means to get a solution to your needs. You could, for example, register your complaints, request for a duplicate bill and do lots more.

Simply call 121 from your Walky or mobile. After the welcome prompt, choose your preferred language. You can set this as your default language for future use. Then just follow the simple IVR instructions.

• With the newly launched 'My Indicom' service, you can manage your Tata Indicom account from the comfort of your home or office. All you need to do is visit our website www.tataindicom.com and register yourself for 'My Indicom'. Once you register, you can take advantage of this facility to make using your Tata Indicom phone so much more convenient
• View bills of the last three months online.
• Analyse and segregate personal and official calls.
• Request for your bills via email. SMS ebill followed by your email id to 121 to get your bill via email.
• Pay your monthly bills online through your credit card (Master Card, Visa or Diners) or Internet banking account (Citibank, HDFC Bank, SBI, PNB, IDBI and ICICI).
• View, edit or modify your profile online.
• Club two different accounts into one 'My Indicom' account. This allows you to view details of other accounts that have been clubbed to your account.

To check for Payment Options click here

To check for Payment Options click here