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Appellate Authority


Office of the Appellate Authority for Tata Teleservices Limited and Tata Teleservices (Maharashtra) Limited (Constituted under the provisions of the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007 (3 of 2007)


Format for making appeals before the Appellate Authority (click here)

Procedure for making appeals before the Appellate Authority

  • Appeal must be in the format prescribed in the regulation (in duplicate) - (for format click here)
  • Every appeal must be filed within 3 Months from the date of decision of the Nodal Officer.
  • All appeals are generally disposed of within 3 Months from the date of filing of appeal.
  • Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained.
  • For detailed procedure on disposal of appeals by Appellate Authority please refer the TRAI Regulation on Consumer Protection and Redressal for Grievances (3 of 2007)

Status of pending appeals

Name, address and contact details of office of the Appellate Authority

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Tata Teleservices Limited & Tata Teleservices (Maharashtra) Limited

Appellate Authority Office Contact Details


Area/Circle Contact Address Appellate Authority Details
Andhra Pradesh Tata Teleservices Ltd
5-9-62, Khan Lateef Khan Estate Fateh Maidan Road, Opp. Fateh Maidan Stadium, Hyderabad - 500001
Mr. Ramakrisha S
Phone :  040 - 66554000
Fax :  040 -  66553339
Email :  AppellateAuthority.ap@tatatel.co.in
Assam Tata Teleservices Ltd
“Ffort” Kachari Basti Lane, G S Road, Behind Vinayak Furnishings, Near Ulubari bridge Guwahati - 781007
Mr. Nilaj Mahalanavis
Phone : 9207045559
Fax  :  0361- 2461837
Email :  appellate.assam@tatatel.co.in
Bihar Tata Teleservices Ltd
2nd Floor, Maharaja Kameshwar Complex Old Aryavastha Complex, Fraser Road Patna - 800001
Mr. Aasheesh Verma
Phone :  0657- 6550172
Fax :  0657 -  2429259
Email :  AppellateAuthority.bihar@tatatel.co.in
Chennai Tata Teleservices Ltd
No. 2,3,4 Paras Towers, Thiru Vika Road, Royapettah, Near Sathyam Theatre, Chennai - 600014
Mr. Ramprasad G.
Phone :  044 -  66662301
Fax : 044 -  66660112
Email :  AppellateAuthority.tn@tatatel.co.in
Delhi & NCR Tata Teleservices Ltd
2A, Old Ishwar Nagar, Main Mathura Road, Opposite New Friends Colony Market, New Delhi - 110065
Mr. Vineet Bhatia
Phone :  011 -  66552557
Fax :  011 -  66558684
Email :  AppellateAuthority.delhi@tatatel.co.in
Gujarat Tata Teleservices Ltd
2nd Floor, Gujarat Bhavan, Beside MJ Library, Ellisbridge, Ahmedabad - 380006
Col. Naveen Bhasin
Phone :  079 -  66550999
Fax :  079 - 66558030
Email :  AppellateAuthority.gujarat@tatatel.co.in
Haryana Tata Teleservices Ltd
122/3 KM Stone, Near Tau Devilal Chowk,  NH 1, GT Road Karnal - 132001
Mr. Ashish Pandit
Phone :  0184 -  6451801
Fax :  0184 -  2251852
Email :  AppellateAuthority.har@tatatel.co.in
Himachal Pradesh Tata Teleservices Ltd
Dyerton Biz hub Near Verma Apartments, Below Tallend, Khalini ,Shimla - 171002
Mr. T.P.S. Walia
Phone : 0177-6451115
Fax :   0172 -  6651710
Email :  AppellateAuthority.hp@tatatel.co.in
Jammu & Kashmir Tata Teleservices Ltd
5th Floor TRG building, 29 GMC Rail head complex,Jammu - 180012
Mr. Atul Kansal
Phone : 09205043080
Fax :  0191 -  2471302
Email :  AppellateAuthority.jk@tatatel.co.in
Jharkhand Tata Teleservices Ltd
4th Floor, Voltas house, Bistupur Main Road, Near Ram Mandir, Jamshedpur - 831001
Mr. Ashok Kumar Singh
Phone :  0657- 6550172
Fax :  0657 -  2429259
Email :  AppellateAuthority.jharkhand@tatatel.co.in
Karnataka Tata Teleservices Ltd
30/1, Silicon Terrace, Hosur Main Road, Opp The Forum, Koramangala, Bangalore - 560095
Mr. Sanjeev Khera
Phone :  080 -  66688888/66689999
Fax :  080 -  66680000
Email :  AppellateAuthority.kar@tatatel.co.in
Kerala Tata Teleservices Ltd
8th Floor, S. L. Plaza, Palarivattam, Opposite Vyapar Bhavan, Kochi - 682025
Mr. Radhakrishnan KV 
Phone :  0484 -  6459025
Fax :  0484 -  2333666
Email :  AppellateAuthority.kerala@tatatel.co.in
Kolkata Tata Teleservices Ltd
PS Srijan Tech Park, 15th Floor, DN - 52, Sector - V, Salt Lake, Kolkata - 700091
Mr. Sanjeev Sinha
Phone :  033 -  66669850
Fax :  033- 66665000
Email :  AppellateAuthority.kol@tatatel.co.in
Madhya Pradesh Tata Teleservices Ltd
Kwality Globus, Permali Wallace compound, Opp Reserve Bank of India, Hoshangabad Rd, Bhopal - 462011
Mr. Oneel Verma
Phone :  0755 -  6660111
Fax :  0755-6660666
Email :  AppellateAuthority.mp@tatatel.co.in
North East Tata Teleservices Ltd
R P G Complex, Near Goenka Enterprises Keating RoadShillong - 793001 Meghalaya
Mr. Nilaj Mahalanavis
Phone : 9207045559
Fax :  0361- 2461837
Email :  appellate.ne@tatatel.co.in
Orissa Tata Teleservices Ltd
3rd Floor, Module-C, Fortune Towers, Chandrashekharpur, Bhubaneshwar - 751016
Mr. Ashish Bhatia
Phone :  0674 -  6550777
Fax :  0674 -  6550248
Email :  Appellateauthority.Orissa@tatatel.co.in
Punjab Tata Teleservices Ltd
C125, Phase VIII, Industrial Focal Point, Mohali - 160071
Mr. T.P.S. Walia
Phone :  0172 -  6450529
Fax :  0172 -  6651710
Email :  AppellateAuthority.pun@tatatel.co.in
Rajasthan Tata Teleservices Ltd
Guman-I, Amrapali Circle, Vaishali Nagar, Jaipur - 302021
Mr. Ajay Duggal
Phone : 0141 -  6598686
Fax :  141-  6598699
Email :  AppellateAuthority.rajasthan@tatatel.co.in
Rest of West Bengal Tata Teleservices Ltd
M/s Video Plaza, Citi Residency Complex, 3rd flr, Sahid Khudiram, Sarani,Citi Centre, Durgapur - 713216
Mr. Hardeep Kheterpal
Phone : 0343 -  6559001/6559000
Fax : 0343 - 2544870
Email : AppellateAuthority.westbengal@tatatel.co.in
Rest of Tamilnadu Tata Teleservices Ltd
No. 14, Manchester Square, Pulliyakulam Rd, Coimbatore - 641037 
Mr. Ramprasad G.
Phone :  044 -  66662301
Fax :  044 -  66660112
Email :  AppellateAuthority.tn@tatatel.co.in
Uttar Pradesh (E) Tata Teleservices Ltd
2,R. F. Bahadurji Marg, Behind Shakti Bhawan, Lukhnow - 226001
Mr. Kapil Sharma
Phone :  0522 -  6456744
Fax : 0522 - 6660066
Email :  AppellateAuthority.upe@tatatel.co.in
Uttar Pradesh (W) Tata Teleservices Ltd
501 Mangal Pandey Nagar, Main University Road, Meerut - 250004
Mr. Sanjay Vohra
Phone :  0121 -  6550055
Fax :  0121 -  6608035
Email :  AppellateAuthority.upw@tatatel.co.in
Corporate Office Tata Teleservices Ltd
A,E, & F Blocks, VoltasPremises, T.B. Kadam Marg, Chinchpokali, Mumbai - 400033
Mr. Jogesh Nayar
Phone :  022 -  66671081
Fax :  022-66605335
Email  : AppellateAuthority.Corporate@tatatel.co.in
Mumbai (TTML) Tata Teleservices (Mah) Ltd
D-26, TTC Industrial Area, MIDC, Sanpada, Navi Mumbai - 400613
Mr. T. N. Srinivasan
Phone :  022 -  66633333
Fax :  022 -  67917777
Email :  AppellateAuthority.mum@tatatel.co.in
Rest of Maharashtra Tata Teleservices (Mah) Ltd
Al Aqmar Building, Behind Kala Niketan, Opp. Sancheti Hospital, Ganesh Khind Road, Shivaji Nagar, Pune - 411005
Mr. T. N. Srinivasan
Phone :  020 -  66005555
Fax :  020 -  66096400
Email :  AppellateAuthority.rom@tatatel.co.in
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