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Tata Indicom : Offers world-class internet through mobile phones. Leaders in Mobile Internet Services.

TATA Indicom offers world-class internet service through the CDMA network. It is simple. Just connect your TATA Indicom mobile phone, using a data cable to your PC or Laptop & get started.


Benefits

TATA Indicom Internet through mobile service offers world-class standards for wireless Internet access. The benefits are:

  • High speed Internet access.
  • No need to buy an external modem since your existing TATA Indicom mobile phone has one.
  • No separate ISP account or subscription needed.
  • You can receive and make voice calls when no active data transfer takes place (dormancy).

Supported Models:


Mobiles to Mobile:

  • Huawei - C506, C5300, C2900i, C5320
  • Kyocera - Blade, Phantom, Rave, KX444
  • LG - AD5235, AD6335
  • Motorola - MotoRazr, Worldphone
  • Nokia – 2865, 3155, 6155, 6235, 6255, 6265, 6275
  • Pantech – PA711, PA715
  • Samsung – T-Nimbus, S-Magic, Explore

Walky's to Walky:

  • LG - LSI 250, LSP 340, LSP 350T, LSI 120T
  • Axesstel – AXW P800, AXW P830
  • Sungil – SXP 800


Data Access Tariff Plans (for post-paid mobiles only):


Plan Charges in Rupees Remarks
Standard Tariff Plan (STP) Rs.0.40 per minute Nil
Millennium Edition Plans (ME) Rs.700 / month
Rs.3600 / 6 months
Rs.6700 / 1 year
Data transfer limited to 1 GB per month. Extra data transfer @ Rs.5 per MB
Plan 1500 Rs.1500 / month Unlimited Internet access

Taxes would be charged extra, as applicable.

You need to select a Voice plan before choosing Standard Tariff Plan or Plan 1500.

Please contact customer care at 121 for more details.

Data Access Tariff Plans (for pre-paid mobiles only):

Internet Charges
Pulse Rate 1 MB
Data Transfer Charges Rs.2 per MB

Actual Internet speed will be dependent on multiple factors like time of the day, no of simultaneous users, web page accessed etc.

System Requirements


Hardware

  • Pentium, Celeron, AMD processor with 333Mhz or above.
  • Minimum 64 MB RAM.
  • CD ROM Drive.
  • USB Port.

Operating Systems

  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows Me
  • Windows 98SE

Networking Software

  • Dial-up networking 1.3
  • Dial-up adapter (for Windows 98SE) and TCP/IP as part of network configuration.
  • IE 5.5 or above / Netscape 7.1

FAQs


1. What is Tata Indicom Internet on mobile Service?

TATA Indicom offers a world-class quality internet service through the CDMA network. The functionality is so simple that you have to connect the mobile phone to your PC or Laptop using the data cable and start using the service.


2. What are the benefits of Tata Indicom Internet on mobile Service?

Tata Indicom Internet on mobile Service offers world-class standards for wireless Internet access. The benefits are:

  • High speed Internet access.
  • No need to buy an external modem since your existing phone has one.
  • No separate ISP account or subscription needed.
  • Can receive and make voice calls when no active data transfer taking place.

3. Which models can I use Tata Indicom Internet on Mobile/Walky Service?

Mobiles to Mobile:

  • Huawei - C506, C5300, C2900i, C5320
  • Kyocera - Blade, Phantom, Rave, KX444
  • LG - AD5235, AD6335
  • Motorola - MotoRazr, Worldphone
  • Nokia – 2865, 3155, 6155, 6235, 6255, 6265, 6275
  • Pantech – PA711, PA715
  • Samsung – T-Nimbus, S-Magic, Explore

Walky's to Walky:

  • LG - LSI 250, LSP 340, LSP 350T, LSI 120T
  • Axesstel – AXW P800, AXW P830
  • Sungil – SXP 800


4. Can I use my Tata Indicom Internet on mobile Service anywhere in my city / when I am on Roaming?

You can use the Tata Indicom Internet on mobile service anywhere in the city and when you are on roaming, if your mobile is roaming activated already. Tata Indicom Walky cannot be used in roaming.


5. What would be the speed? (OR) What is the maximum Internet speed I will get?

The speed will depend on a variety of factors, including the number of voice and data users in your area, and signal strength available at the time of connection and the site you are visiting. The actual connection speed can be as high as 115.2kbps, but in most real-world situations, you can expect average speeds of 30-40kbps.


6. How does my Tata Indicom mobile/Walky modem differ from a standard external modem?

Tata Indicom mobile / Walky has sophisticated communication electronics built-in, which includes a high-speed wireless data modem. Your standard external modem needs a fixed line phone connection to connect to the Internet while your mobile/walky is a wireless phone cum modem. You can also make or receive phone calls when the data connection is "dormant", without having to terminate the existing connection, and resume your session when the voice call is over.


7. What should be the signal strength to be able to use Tata Indicom Internet on mobile Service?

If you are able to make & receive voice calls from your phone, then Internet on mobile Service will work without any problem.


8. Can I use my computer's internal modem with my Tata Indicom mobile/Walky to place a data call?

No, this facility is not available. Your Tata Indicom mobile/walky has a built in modem and is configured to communicate to the Tata CDMA 1x network only.


9. Can I connect to my existing ISP account using Tata Indicom mobile/Walky?

No. Your mobile/walky is configured to connect to the Tata CDMA 1x network only.


10. What happens if I have lost my data cable, can I get another data cable?

You would have to purchase a new data cable from your nearest Tata Indicom Public Office (PO) and Company Owned Company Operated (COCO) outlets.


11. Can I subscribe to two Plans simultaneously on one connection?

No, you can only subscribe to one plan per connection.


12. Can I unsubscribe from Tata Indicom Internet on mobile Service anytime?

Yes, you can unsubscribe from using Tata Indicom Internet on Mobile service anytime.


13. What is dormancy mode?

When you are browsing the Internet, data is being sent and received over the Tata Indicom wireless network. To facilitate dual usage of phone, your phone line is freed when there is no active data transfer (Upload/Download) happening. This state is called dormancy. The advantage you get is that you can make or receive your voice calls during dormancy state. However please note, your Internet connection is still on. You can click on any key & your Internet session will go live again without redialing.


14. How do I know that my modem has gone into dormancy?

If you are using Tata Indicom Mobile/Walky, you see sending and receiving on Tata Indicom mobile/walky display showing active data transfer, this means that your phone is in active data mode. In case you don't see Sending and receiving on Tata Indicom mobile/Walky display (You will see normal phone screen with Dormant message.) but your connection is on, then you are in dormant stage.


15. Which Operating System can Tata Indicom Internet on mobile Service can be installed?

The Tata Indicom Wireless Internet Service software supports

  • Windows 98 (SE)
  • Windows 2000
  • Windows ME
  • Windows XP
  • Windows Vista

16. What happens if some one calls me when my Tata Indicom mobile/Walky is on a data call?

The caller will get a 'busy treatment' if your phone is actively transmitting or receiving data. However, if the phone is in "Dormant" state, you will be able to make or receive voice calls as usual.


17. Is Internet connection single user mode or multiple user modes? Or Can I connect phone onto my local area network (LAN)?

Tata Indicom wireless Internet service is meant for single user mode for standalone PC/Laptop. You may not be able to connect through the LAN network.


18. What will be the User Name/ Password for Tata Indicom Wireless Internet Service?

Your User Name and Password will both be “internet”. Please note that User Name & Password are case sensitive.


19. I want to change my password? How do I do this?

Every Tata Indicom Internet on mobile/Walky service subscriber are provided with “internet” as the default username & password. You cannot replace the default password to any other of your choice.”


20. Can some one misuse my user id/password for accessing Internet?

We bill every subscriber based on phone CLI & not on user id/password, which is the same for all. There way no can misuse your connection.


21. Can I use Tata Indicom Mobile/Walky for both voice & data services at a same time?

You can use either voice or data at a same time i.e. while you are on voice call, though your net connection is on, you will not be able to browse web. You will get error message 'Page Cannot be displayed'. Similarly, while you are in active data session, making or receiving voice call is not possible.


22. How is my total MB usage calculated?

MBs are calculated on the basis of sum of data transfer (both upload and download) during the whole billing cycle. However minimum chargeable unit beyond free quota (if any) in the data plan shall be 1 MB. Eg. If 250 MB is the free quota and the usage is 255.2 MB, then it'll be rounded off to 256 MB and the customer shall be billed for 6 MB besides free 250 MBs that are included in the plan.


23. While phone goes into dormancy, will this time be counted for billing?

Yes, the dormancy time is billed.


24. When will the billing start for Internet on mobile/walky Service?

The billing starts from the date of subscription for Plan 1500. However for other plans, the billing will be based on usage. You will be billed for wireless Internet services in your regular monthly bill.


25. How will I be billed?

We will bill you concurrently with your voice plan. The Internet bill will be part of your normal bill.


26. How will I be billed if I get services plan 1500 activated in the middle of my billing cycle?

In this case, you will be billed on a pro- rata basis.


27. Can I redeem my voice minutes against Internet on mobile/walky Service?

The voice and data are two different components so you cannot redeem your voice minutes against Wireless Internet Service.


28. What is the bill cycle for Internet on mobile/walkyServices?

The billing cycle is same as your voice service, which is on a monthly basis.


29. I want to surrender Internet on mobile/walky Services, how will I be billed?

If you surrender the service during beginning, middle or end of billing month, Tata Indicom shall charge you for it on pro-rata basis.


30. Can I monitor my usage (time consumed / MBs downloaded) in between a billing cycle?

You cannot get your unbilled usage. My out going local voice service or NLD or ILD is suspended due to some issues related to billing non-payment, but I have paid data service charges, can I use data services? You will not be able to use data services if your local out going voice service is barred but you can use the same if your NLD/ILD is suspended. Once the bill is cleared, your data services will be automatically restored.


31. How many times can I request for plan migration in one billing cycle?

You can place multiple requests in the same billing cycle for migrating to another plan. However the last request received for plan migration should be at least 48 hours before your billing cycle. And this would be the final request. The new plan will be effective from the next billing cycle.


Tips & Tricks


Please follow the following guidelines, which will ensure that there are no hindrances
while installing the data cable and using internet services.
  • Do not use duplicate or unauthorized data cables for internet access.
  • Ensure that the mobile has enough charge in the battery before starting the internet session.
  • Make sure that you have a post paid mobile connection with TATA Indicom.
  • Check whether 'data feature' is enabled / activated on your mobile phone (call 121 for any help).
  • Make sure that the mobile is ON and connected to the USB cable while installation.
  • Ensure that you are in ADMINISTRATOR login while installing the data cables.
  • While creating dial-up connection, please enter the following accordingly:

    a. Phone Number: #777
    b. User Name: internet
    c. Password: internet
  • Please note that the username and password are case sensitive. Both have to be internet (lower case).
  • Ensure that the Windows used is not a pirated version.
  • Ensure that the updated Windows version is installed or the latest service pack is installed along with windows
  • Make sure that you use the SAME USB PORT for internet access where it was installed on the first place.
  • Wait till the complete disconnection has happened before physically removing the data cable from the USB port.
  • Have good virus protection software installed on your computer.
  • Keep the driver CD safe, so that it can be used for reinstallation later, if required.
  • Handle the data cable with care.
  • Call our customer care at 121 for any support.

Troubleshooting Guide


Q1. Computer is not detecting the USB cable. What do I do?

If you have more than one USB ports, try in different USB port. If the computer is still not detecting the cable, cable may be faulty. (Ensure that the cable is connected with the Nokia mobile, otherwise the computer will not detect the USB cable.)


Q2. I have installed the USB driver and modem. I am not able to connect to Internet.
  • Confirm with the customer if he/she entered the username and password as 'internet' in lower case as it is case sensitive.
  • Call the customer care centre at 121 and check if the mobile is data activated.

Q3. When connecting to Internet, I am getting hardware failure message.

Steps:
  • Call the customer care centre and check the mobile is data activated.
  • Check the selected communication port is used by another application.
  • Unplug the cable and plug it again.
  • Create a new dial up connection using Standard 33600 kbps Modem.

Q4. When connecting to Internet, I am getting “Dial-up Networking was unable to complete the connection” message. (Error code: 630)

Steps:
  • Remove the modem and unplug the cable.
  • Restart the system.
  • Connect to Internet.
  • If you are facing same problem again call the customer care centre at 121.

Q5. When connecting to Internet, I am getting “Dial-up Networking was unable to complete the connection” message.
(Error code: 602) The modem is being used by another Dial-up Networking connection. Close the other application, and then try again.


Close the existing connection and try again.


Q6. I am trying to install the Phone driver on Windows 2000, it is not installing.

Install Windows 2000 Service Pack 3 or higher and install the Phone driver.

 

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