Tariff

Tata Indicom India Calling card offers the most competitive tariff for STD calling and substantially lower tariff for ILD calling as evident in the table below.

Calling Cards Tariff
MRP in Rs	100	500	1000
Talktime	89	455	890
Validity	30	90	90
Destination	Rs. / Min	Rs. / Min	Rs. / Min
STD
Same Network	1.25	1.00	1.00
Other Network	1.25	1.00	1.00
ISD
US & Canada	4.00	4.00	1.99
UK
Landline	4.00	4.00	3.50
Mobile	7.50	7.50	7.50
Rest of Europe
Landline	8.00	8.00	8.00
Mobile	8.00	8.00	8.00
SE Asia	8.00	8.00	4.50
Gulf, Saudi Arabia	7.20	7.20	6.99
Australia & NZ	10.00	10.00	8.00
SAARC	10.00	10.00	8.00
Asia, Africa, ROW	10.00	10.00	10.00
*Effective from 1st October,2008

Smart Call Calling Card

Calling Cards is a prepaid voucher that enables cost effective STD and ISD calling through any Tata Indicom phone line. Sold under the brand name of Smart Call, it offers convenience and voice clarity at an affordable price.

Customer Care Number

For any query/complain on Smart Call Calling Card, call our toll free customer care number - 12678.

Steps for Using Calling Card

• Step 1: Go the message box of your phone and type: Pinless <12-digit pin number> and send sms to 55222 to activate pinless. E.g. Pinless (space) <123456789XYZ> and send to a short code 55222. The consumer will receive a confirmation SMS with the text that "Dear Subscriber, on your request pinless dialling has been activated". The short code for sending the SMS is toll free.
• Step 2: Dial the access code i.e. *210 and the destination number to make a call.

Dhaka Calling Card

The political barriers between East Bengal and West Bengal will now be thinned with the launch of our new Dhaka Calling Card

1. The Dhaka calling card offers all calls from West Bengal to Bangladesh @ Rs.6/min
2. This calling card will be available in 2 denominations: Rs. 100 and Rs. 200
3. The card will be available in Kolkata and West Bengal circles from 15th September 08.

Denomination	Talk Value	Service Tax	Validity	Call rate
Rs 100	Rs 89	Rs 11	30 days	Special Calling Rate for Bangladesh @ Rs.6/min
Rs 200	Rs 178	Rs 22	30 days	Special Calling Rate for Bangladesh @Rs.6/min

Tariffs

Call Type	Pulse	Rate per Pulse (Rs. / Min)
NLD - All Calls	60 sec	1.25
ISD
SAARC (except Bangladesh)	60 sec	10.00
Bangladesh	60 sec	6.00
Saudi Arabia	60 sec	7.20
Middle East	60 sec	7.20
Africa	60 sec	10.00
USA / Canada	60 sec	4.50
UK Landline	60 sec	4.50
UK Mobile	60 sec	8.00
Rest of Europe	60 sec	8.00
Australia / NZ	60 sec	10.00
SEA Countries	60 sec	8.00
Rest of World	60 sec	10.00

 

Benefits/Key offerings of Smart Call Calling Card.

• One can make STD/ISD calls with Calling card even if this service is not activated on the phone.
• Enjoy the mobility, control over expense and save up to 65% on your ILD calls.
• No Handset dependency. Can make calls with same voucher from five different phones.
• Any Tata Indicom user (Prepaid/ Postpaid/ Walky) can use calling card on any Tata phone.
• Full talk value on calling cards. No monthly rentals, administrative fee.
• No extra charges for making call while on roaming
• VAS Features - Pinless Dialing, Single Stage/ One Touch Dialing, Speed Dialing.

Availability:

• Calling Card is available in all Company Owned outlet (COCO - TVS/TVH), Franchisee outlets, Large number of Multi Branded Outlets, Non Traditional Outlets (NTOs) Small time Kiosks and etc. through out India.
• Calling Card is also available in soft form in all Oxigen affiliated outlets and Parsec affiliated outlets.
• Calling Card is also available online through our Web Site www.tataindicom.com ; www.ichoose.in; www.billdesk.com and host of bank website on payment by Net banking.

Different Denominations

Calling Card is available in three denominations. They are:

• Rs 100 Denomination.
• Rs 500 Denomination and
• Rs 1000 Denomination

Denomination	Talk Value	Service Tax	Validity	Grace
Rs 100	Rs 89	Rs 11	30 days	7 days
Rs 500	Rs 445	Rs 55	90 days	7 days
Rs 1000	Rs 890	Rs 110	90 days	7 days

Value Added Services.

• Single Stage Dialing: After activating pin less, One can prefix *210 to the destination number and store it in phone book of a phone. To make a call just select the name and press dial.
• Speed Dialing: Speed dialing enables you to store up to three of your most frequently called numbers on your calling card. All you need to do is register your frequently dialed numbers. So the next time you just need to dial the access number, punch in your PIN , dial 1 for English or 2 for Hindi and then hit the speed dial code to directly reach your destination number. If you have already configured for PIN-less Dialing, just dial the access number , dial 1 for English or 2 for Hindi and then directly punch in your speed dial numbers.
  
  You can configure a maximum of 3 speed dial numbers. The three speed dial numbers that can be configured are #2, #3 and #4.
• Balance on demand: The Tata Indicom Smart Call Calling Card empowers you to know the available balance on your calling card whenever you want it by following three simple steps:
  1. Dial the access number of the country you are calling from.
  2. Press 1 for English or 2 for Hindi
  3. Dial your 12 digit PIN
  4. Hit ‘8’ to know available balance on your card
• Redial: When the called party has disconnected the call, and you need to call them again, you can hit ‘2’ in order to redial the previously dialed number. This helps you to save the trouble of dialing the access number, PIN, and the destination number again.
• Itemized Billing  Click here Unlike the other Calling Cards, we also offer you the option of viewing your call details on the internet, thus ensuring that every rupee of your prepaid calling card is accounted for. You can avail of this unique feature by registering your card. (this link is with Tata Communications server)

FAQ of Calling Card

Can I use Calling Card from more than one phone?

Calling Card can be used from as many phones as you want. Pinless can be activated in five phones at a time.

What is Pinless dialing?

As the name suggest a customer need not dial the 12 digit pin number every time S/he makes a call after one has activated pin less dialing by sending request for pinless activation by typing: Pinless (space) <123456789XYZ> and send SMS to 55222.

What is Speed dialing? On how many phones it can be activated?

Frequently dialed numbers can be configured to reach the destination number fast that is Instead of dialing the entire phone number a customer can use a single digit code. Up to 3 frequently called numbers can be configured to use this feature. One can change the numbers as many times as one wants.

Does my balance get carried forward if I recharge my account with another card?

No. Your balance does not get carried forward if you recharge it with a new Card.

I have a post paid phone and a calling card is loaded on to my phone. If I make a call which of my account will get debited?

If a customer prefixes *210 to the destination number then the calling card account will be debited else it will be a normal call.

Is there a Top Up facility in Smart Call Calling Card?

No. Recharge your account with a new account card by sending an SMS for pin less activation.

Who to contact for any problem/query on Smart Call Calling Card?

Call the toll free customer care number 12678.